DHAKA: Pathao Cars on Thursday (July 2) officially resumed its services with almost 2,000 BRTA enlisted cars after a 3-month hiatus due to the COVID-19 pandemic.
Pathao’s topmost priority is to ensure best service for both our users and drivers, a press release said.
Pathao has introduced safety features, training, and kits to ensure health, safety, and hygiene during rides.
It reduced fares, and partnered with digital payment providers with attractive offers, to make Pathao Cars the most affordable ride.
It also increased our driver commissions to 90%, to facilitate the highest earning opportunity.
Pathao, as the largest ride-sharing platform, has collaborated with the EE-commerce Association of Bangladesh (eCAB), to develop and implement safety protocols based on the technical guidance issued by the Directorate General of Health Services (DGHS), to ensure the safest mode of transportation.
Pathao has taken the following measures to implement the safety best practices:
SAFETY EDUCATION
All existing and new drivers are being trained to follow proper procedures for ride-sharing, as outlined below:
Separating the driver seat with a clear plastic covering.
Passengers are encouraged to sit in the backseat to minimize contact.
Educating drivers to check their temperature daily and get medical help if they are feeling unwell.
Temporarily suspending the accounts of partners and passengers who confirm they are unwell until they submit a medical certificate to prove they are COVID-19 free.
Educating passengers and drivers to disinfect their hands, arms, and elbows using sanitizers or rinse them with soap before and after each ride.
Instructing our drivers to roll down the windows often in order to make sure that the interior of the car is fully ventilated.
Training our drivers to use disinfectants on seat covers and other parts of the car after each trip is completed.
SAFETY TOOLS
Providing face masks, hair covers, gloves, disinfectants, and hand sanitizers to our drivers, in partnership with ACI and Mr. Hygiene.
Collaborating with government bodies by providing 24/7 contact tracing support.
Encouraging everyone to prioritize digital payments over cash.
Introducing the ‘Covid-19 Safety Checklist’ in the app to provide education about safety as well as to make sure both passengers and drivers are taking all safety precautions.
OTHER STEPS
We have been helping the community by collaborating with community service organizations such as Bidyanondo Foundation, Obhijatrik Foundation, Feed a Family, and Uthshorgo for providing food and funds for our riders and drivers.
Cascading the latest industry safety and hygiene standards to both our customers and our drivers and riders.
Discouraging risky and unsafe “offline trips”.
In a statement, the CEO of Pathao, Mr. Hussain M. Elius said, “During the initial period of the COVID crisis, it was incredibly heartwarming to see our communities come together with a collective sense of responsibility. All of us still have a role to play for the safety of ourselves and for the safety of our community. As we learn to live in this new normal, Pathao is committed to continuing to help you move around, safely.”
About Pathao:
As Bangladesh's largest ride-sharing, e-commerce delivery, and food delivery platform, Pathao has helped empower thousands of people towards self-employment and improving their lives. Every employee at Pathao is working tirelessly, continuously improving Pathao for all our customers and partners. We are determined to ensure safety and make a positive impact on the lives of people at every socioeconomic level and continuously working towards the goal of moving Bangladesh forward. Pathao is the major first ride-sharing platform to be recognized by the government under the Ride Sharing Guidelines 2018. It is currently operating as a digital lifestyle platform providing the solution to everyday necessities.
BDST: 2107 HRS, JUL 02, 2020
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